Packages in Mail Alcove

Posted By on April 26, 2019

Amazon is responsible for delivering packages directly to your front door and not leaving them in the lobby alcove. If your package is not delivered to your front door REPORT IT TO AMAZON via phone or email!!  The more complaints they get, the more they will crack down on the delivery people and fix the issue.

Follow these easy steps:
Go to and pull up the order number.
Call 1-888-280-4331 or email
Tell the field supervisor that you are dissatisfied with the lack of delivery of your package and that it was left in a publicly accessible area rather than at your front door. Explain that you want to file a formal complaint and insist that packages be delivered to the unit number on the order. Remind them that building Management has provided Amazon with access to the building therefore there is no reason for the lack of proper delivery.


1441 9th Avenue
San Diego, CA 92101
phone | (619) 231-4235

Management Team

General Manager
Morgan Cooper |
Monday – Friday, 9AM – 5:00PM

Manager Assistant
Kate Severo |

On-Site Engineer
Pat McMorrow |
Monday – Friday, 6AM – 2:30PM

Move In/Out Scheduling

Management Company

Action Property Management
Regional Office
750 B Street, Suite 2860
San Diego, CA 92101
phone | 949-450-0202

Corporate Office
2603 Main Street, Suite 500
Irvine, CA 92614
phone | 949-450-0202
fax | 949-450-0303