- Manager's Messages
- Aria Rule Addition
Aria Rule Addition
Posted By support on December 16, 2020
Dear Aria Residents,
The Board previously approved a draft rule regarding harassment of staff and vendors be distributed to the membership for review and comment. The proposed rules below will be open to a 28-day comment period and will be on the agenda for approval at January 25th Board meeting. Please email all your feedback to Management directly.
- No improper conduct, obscenities, verbal or physical threats by Owners, residents, tenants, family and/or guests, service personnel, vendors, contractors and any other invitees (hereinafter “invitees”) will be tolerated. Actions by any person of any nature, particularly in the common areas or during meetings of the association, which may be dangerous or create a hostile environment, are not permitted. These include, but are not limited to: (1) excessive noise, rowdy behavior or intoxication, (2) quarreling/fights, (3) harassment, (4) threats, and/or (5) offensive or abusive language.
- Owners are responsible at all times for the reasonable conduct of their residents, tenants and/or invitees.
- All owners, their residents, tenants and/or invitees are presumed to conduct themselves with due consideration for each other, the community management, the employees of the Association, as well as Association vendors and Association volunteers (hereinafter “staff”). The Board of Directors has the authority to discipline any person for any conduct, which in its opinion tends to endanger the welfare, interest or character of the Association and/or its staff, as well as for violations of the specific rules and regulations of the Association.
- Management and/or staff members are to be treated in a courteous and considerate manner at all times. No staff member shall be reprimanded, threatened, or harassed in any way by an Owner, their residents, tenants and/or invitees. All complaints regarding service rendered by any staff member must be made to the Board of Directors and/or General Manager for appropriate handling (see below).
- Should persons causing or participating in inappropriate behavior refuse to cease and desist the person in charge of the facility at the time (i.e., Association Management, Board Member, or Board authorized acting person) shall seek the assistance of local law enforcement agency to maintain order. A copy of any official law enforcement report of the incident shall be obtained and delivered to the Association when available.
- The Association considers a violation of any of the foregoing rules a serious violation which will subject the violating Owner to immediate disciplinary action. Said disciplinary action, upon completion of the required notice and hearing provisions under CA Civil Code, shall include but is not limited to possible (1) First-time courtesy notice, (2) Monetary Penalties and/or, (3) Suspension of use of common areas and recreational facilities (i.e., Pool, Amenity Room, Fitness Center).