Manager’s Messages

If your kitchen or bathroom sink experiences a back-up, take the following steps to minimize damage. Please note that the Association does NOT hire a plumber to go into your home to fix clogged pipes; homeowners are responsible for hiring their own plumbers. Please DO NOT call the after-hours emergency line for clogs. ONLY if your unit has experienced an  intrusion of water/flood that may cause damage to other units, would you call Management.

1. CONTACT YOUR PLUMBER IMMEDIATELY
2. If you are a tenant, notify the homeowner or your unit’s managing agent as the plumber will require payment at the time of service. Please work this out with your homeowner in advance in case of unforeseen emergency repairs to the unit.
3. Once the plumber has cleared the drain, be sure to get a detailed report that identifies the location of the stoppage. Remember: Homeowners are responsible for any clogs within their own exclusive use pipe. If the stoppage was found in the building’s MAIN LINE, the plumber has to state this on their report and note (by feet) where they found the clog.
4. If the clog was found in the building’s main line, the homeowner may submit the paid invoice and plumber’s report to Management to request reimbursement from the Board of Directors. The Board reviews reimbursement requests during their monthly meetings.

Note: Many residents are not prepared with a handy list of plumbers to call in case of an emergency. It is highly recommended that you create a list or keep the recommended list of vendors provided by the Association handy. Management can provide the list otherwise, homeowners may log into their VIVO account and download it from the Document folder.

Please note that the pool and spa will be closed starting Monday, December 11—17. Both the pool and spa will be drained in order to conduct necessary cleaning and replenishment of water. 1 Stop Pools will also conduct preventative maintenance to the  mechanical systems. You may see their technicians both in the garage and pool/spa area. Please do not go into the pool/spa area for your safety.

If you will be bringing in a live pine tree for the holiday season, please be sure that it is fully bagged so the needles don’t fall out. Not only does it make an unsightly mess in the elevators and common areas, but the needles can damage the vacuuming equipment. You may pick up FREE BAGS available in front of the Management Office on P1. Grab a few extra so you can easily wrap up your tree when disposing of it next month.

Instructions on how to properly recycle your tree with the Association will be provided by Management towards the end of December.

This is an important notice to all Aria residents that the garage gate will be painted on Monday, November 27 from 8:00 am – 4:30 pm. Vehicles will not be able to enter or exit the garage between 8:00 am – 4:30 pm; the area will be completely blocked off . The garage entry will re-open in the evening after 4:30 pm.

For your safety please do not attempt to drive or walk through this area while work is being conducted.

Please make the necessary arrangements for your vehicles to be parked off-site if you will be in need of it while work is taking place during the day or you can remove it from the garage prior to the 8:00 am closure. *Once work begins at 8:00 am, the technicians will not be able to accommodate entry or exit from the garage, so please plan accordingly.*

Thank you! Questions? Contact msuarez@actionlife.com

On behalf of the Aria Board of Directors and staff, we wish all of our residents a Happy Thanksgiving!

The Management and Engineering Office will be closed on Thursday, November 23 and Friday, November 24 so we may spend the holidays with our family. Staff will return on Monday, November 27.

Should you experience a property threatening emergency such as a flood or breach to security of the building, please call 800-400-2284 or 949-361-3257.