Manager’s Messages

On Tuesday, April 3 from 10:00 a.m. to 11:30 a.m. the power will be intermittently shut-off in order to conduct mandatory testing of the emergency generator back-up system and elevators in case of an actual power outage.

Your Unit: The power may shut-off to your unit intermittently during the testing. Expect your HVAC and other appliances to turn off. Once the power is turned back on your appliances should resume regular working order however, you may have to reset your cable box, clocks, electronic or HVAC systems.

Elevators: When the power shuts-off the elevators are designed to automatically go to the Ground Lobby level of the building. Expect limited use or delay of the  elevators during this time.

Common Areas: The residential hallways, stairwells and other areas of the     building may have dimmed lighting. You will still be able to safely see but areas just won’t be as brightly lit. The FOB/Garage Gate system may temporarily be    disabled the moment the power shuts off but should quickly return to normal once the generator turns on which takes less than a few seconds.

DO NOT PANIC OR CALL 9-1-1 UNLESS YOU HAVE AN EMERGENCY.

What is this test for?

This required City of San Diego testing must take place every couple of years to ensure that in a power outage, the emergency back-up generator will function properly. The generator is NOT designed to keep power on inside the units, rather it is to keep the common areas safely lit in case of an evacuation.

Please remember to schedule all furniture and large deliveries with Management in advance.

If you are in need of transporting furniture or having a delivery of other heavy-large items through the building, be sure to check with Management first as you may have to complete a Delivery form. Having a large item delivered doesn’t cost anything, but it may require the elevators to be padded or transporting it through the north side of the building.

Items that require a scheduled delivery may include a mattress, couch, large television, dining table set, etc.

To ensure that your delivery can be scheduled, please notify management at least 3 business days before. A copy of the Delivery form is available from Management or on the website under the Documents > General > Move In/Out Delivery Form.

The Management Office will be closed on Thursday, March 15 and Friday, March 16. The Manager will respond to voice messages and emails upon her return on Monday, March 19.

Should you experience a property threatening emergency please call 800-400-2284.

WHAT IS AN AFTER-HOURS EMERGENCY?

Did you know that every after-hours emergency call residents make is answered by the Aria General Manager? An answering service will first take your initial call then forward it to the Manager to respond within an hour… regardless if it is an actual emergency or not. The General Manager than calls the resident back to give information.

ACTUAL EMERGENCY

• Garage gate stuck closed or open. Access system to the building is not working. Lobby doors are not locking;
• Flood or active leak into your unit or into the common area;
• Fire in the building and/or emergency alarms sounding;
• Someone trapped in an elevator.

NOT AN EMERGENCY

• Lock out of your unit or car (call a locksmith);
• Your car was towed or someone else is parked in your space (call the tow company Western Towing – information is on the gate);
• A clogged sink that is not flooding (call your own plumber);
• Loud party or noise violation (call security or the non-emergency police);
• “Beep” every few minutes from your a smoke alarm (change the battery);
• One elevator not working (only an emergency if 2 or more elevators are shut-down);
• Car broken into or stolen (call the police to file a report then email the Manager).

Annually the Association conducts major preventative maintenance to the cooling tower. A portion of the work requires all residents to turn-off their Heating and Air Conditioning Systems (HVAC). Therefore, please completely turn off your HVAC on Tuesday, March 13 from 6:00 a.m. – 10:00 a.m.

This past week the new television was installed in the Amenity Room and a lot of “behind the scenes” work was also set-up. The television and audio system will remain turned off until the entire project is completed. Therefore, the Amenity Room will remain closed to complete the project next week on March 3 – 9 from 7:00 a.m. – 4:00 p.m. For your safety, please do not enter the Amenity Room during this time.